+61 08 8311 3948
Level 3, 97 Pirie Street
ADELAIDE SA 5000
The privacy of your personal information is afforded the highest level of importance by Horizon2Technologies.
If you have any questions about how we process your personal data, please contact us at h2t@Horizon2Technologies.com.au
The kinds of personal information that we collect and hold include:
We will only collect personal information where it is reasonably necessary to do so for the conduct of our business.
Any collection of personal information by us will be fair and lawful and will not be intrusive.
We will collect personal information about you in a variety of ways, including:
If it is reasonable and practical do so, we will collect personal information about you only from you. In the course of operating our business, however, we may collect personal information from third parties such as suppliers, recruitment agencies, contractors, our clients and business partners.
If we collect personal information about you from a third party we will, where appropriate, request that the third party inform you that we are holding such information, how we will use and disclose it, and that you may contact us to gain access to and correct and update the information.
When we collect personal information from you, we will take reasonable steps to notify you or ensure you are aware of:
We will hold personal information as either secure physical records, electronically on our intranet system, in our customer relationship management software, in cloud storage, and in some cases, records on third party servers, which may be located overseas.
We take active steps to hold all hard copy and electronic records of personal information in a secure manner to ensure that they are protected from misuse, interference and loss, and unauthorised access, modification or disclosure.
We will destroy or de-identify personal information once it is no longer needed for a valid purpose or required to be kept by law.
In general, Horizon2Technologies will collect, hold, use and disclose personal information for the purposes of providing or offering our products and services to you or engaging you to provide services to us or on our behalf.
By providing us with your personal information, you consent to us using and disclosing your personal information for the following purposes:
You may opt-out of receiving marketing and promotional material from Horizon2Technologies at any time by contacting our Privacy Officer.
There may also be circumstances in which we are authorised or required by law to use or disclose your personal information.
We may disclose personal information to third parties such as our suppliers, organisations that provide us with technical and support services, or our professional advisors, where permitted by the Privacy Act. If we disclose information to a third party, we generally require that the third party protect your information to the same extent that we do.
You have a right to request access to your personal information and to request its correction if it is out of date or incorrect.
You may request access or correction at any time via our Contact Us page marking your request to the attention of our Privacy Officer.
You do not need to provide a reason for your request for access to your personal information. We may charge a small reasonable fee for providing access to your personal information if the request is manifestly unfounded, excessive or if it requires a significant amount of time to locate or collect your
information, to present it in an appropriate form or if further copies of data are required following an initial request.
We will respond to all requests for access to or correction of personal information within a reasonable time.
Please note there may be circumstances in which we are not able to provide you with access to your information, such as where the requested access will have an unreasonable impact upon the privacy of others or where we are required by law to withhold the information. If we are unable to provide you with
access to your information, or make the amendments which you have requested, we will provide you with reasons for this decision.
We take all complaints seriously and will respond to your complaint within a reasonable period.
If you are dissatisfied with the handling of your complaint, you may contact the Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Telephone: 1300 363 992
accordance with your request. If in future we do propose to disclose personal information overseas, we will do so in compliance with the requirements of the Privacy Act. We will, where practicable, advise you of the countries in which any overseas recipients are likely to be located.
From time to time we may engage an overseas recipient to provide services to us, such as cloud-based storage solutions. Please note that the use of overseas service providers to store personal information will not always involve a disclosure of personal information to that overseas provider. However, by providing us with your personal information, you consent to the storage of such information on overseas servers and acknowledge that APP 8.1 will not apply to such disclosures. For the avoidance of doubt, in the event that an overseas recipient breaches the APPs, that entity will not be bound by, and you will not be able to seek redress under, the Privacy Act.
If you do not want us to disclose your information to overseas recipients, please let us know.
Our Privacy Officer can be contacted as follows:
Level 3, 97 Pirie Street
Adelaide SA 5000
Telephone: +61 8 8311 3948
Attention: Privacy Officer